Privacy Policy.
Information on Personal Data
In compliance with the provisions of European Regulation 2016/679 of 27 June, of the Parliament and the Council on the protection of individuals with regard to the processing of personal data and the free movement of such data (RGPD), you are informed that the data provided by you may be incorporated into an automated data file for whose processing is responsible YOUREBIKE, S.L.. (hereinafter YOUREBIKE), located at Calle Urano 50 28760 Madrid, to fulfill the purposes of the contractual relationship that binds you, and is part of the general conditions of use and purchase established on our website.
1. Identification and contact details of the person in charge
YOUREBIKE, S.L
VAT NUMBER: B42824912
Address: calle Urano 50 28760 Madrid
administracion@youremtb.com
2. Purpose of the processing of your personal data
We will process your personal data provided through our web forms to:
- To correctly and adequately manage and provide the service contracted through this website.
- It will be necessary to process your data to verify your identity, or the information you provide to us for the provision of the service subscribed or purchased.
- To manage your data and provide it, if necessary, to external suppliers for the proper functioning of our business.
- Respond to requests, complaints and incidents transferred through our contact channels or web forms incorporated in the website.
- Computer monitoring of the website to prevent any breach of data security.
- To improve our services and your browsing experience and use of the website.
- To send information about our products and services.
- To protect our rights or respond to claims of any kind.
- We will process your personal data in order to comply with the legal obligations that are directly applicable to us and regulate our activity.
3. Legitimacy of the treatment
The basis for the processing of personal data by the organization is based on:
- The execution of a contract to which it is a party or the application of pre-contractual measures.
The refusal to provide your personal data may result in the impossibility of providing the requested service or manage the purchase of the product you wish to purchase.
The data subject's consent to:
- To answer any doubts, complaints or incidences expressed by the interested party through the means made available by the organization for this purpose.
- Sending communications related to the services, activities or events offered and/or developed by the organization.
- The sending of commercial and advertising information.
- Legal obligation applicable to the data controller.
The organization must process your data to comply with a legal obligation imposed on us by the legal system. For example, the obligation to provide tax information to the AEAT.
In this case, the data subject may not refuse the processing of personal data.
- Legitimate interest of the data controller.
In certain cases, it will be necessary to process your data to satisfy legitimate interests pursued by the Data Controller, provided that such interests prevail over the interests or fundamental rights and freedoms of the data subject that require the protection of personal data. The processing that we will carry out based on the legitimate interests of the organization are as follows:
- Computer monitoring of the website to prevent any breach of data security.
- Verify your identity, or the information you provide to us for the provision of the subscribed service or purchased good.
- To manage your data and provide it, if necessary, to external suppliers for the proper functioning of our business.
- To improve our services and your browsing experience and use of the website.
- To protect our rights or respond to claims of any kind.
4. Data retention periods or criteria
The personal data provided will be retained in accordance with the following criteria:
- The time necessary to fulfill the purposes for which they were initially collected.
- Once the data is no longer necessary for the processing in question, it will be kept duly blocked, to be made available to the competent Public Administrations, Judges and Courts or the Public Prosecutor's Office during the statute of limitations period for any actions that may arise from the relationship maintained with the customer and/or the legally stipulated retention periods.
In relation to the terms of conservation of personal data, depending on the case, it is necessary to follow the provisions of the following regulations:
- The Civil Code, in case of contractual obligations, we will keep your data between 5 or 15 years depending on the case in accordance with the provisions of article 1964.2 of the aforementioned legal body.
- Article 30 of the Commercial Code, for commercial purposes, establishes the obligation to keep information (invoices issued and received, receipts, corrective invoices, bank documents, etc.) for a period of 6 years.
- The General Tax Law, in relation to tax obligations, establishes in Articles 66 to 70 the obligation to keep any document with tax implications for a period of 4 years.
5. Automated decision making and profiling
The organization does NOT make automated decisions based on applied logic or profiling.
6. Addressees
For the duration of the processing of your personal data, the organization may transfer your data to third parties in the following cases:
- Public Bodies, Judges and Courts, State Security Forces and Corps, and in general, competent authorities, when the responsible has the legal obligation to provide personal data.
- Banks and Financial Institutions, in case you hire us.
The company does not make any International Data Transfer.
7. Rights
The interested parties who are the subject of any processing carried out by the organization, may exercise at any time and completely free of charge:
Rights of access, rectification and erasure, as well as to request that the processing of their personal data be restricted, to object to the processing, to request the portability of their personal data (where technically possible) or to withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the company, or send a letter to the postal address or e-mail address of the organization indicated above.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority, through its website : http://www.agpd.es.
8. Truthfulness of the data
The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. You will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.